SERVICES

Whatever moves it, we have a mode for it.

24–72h

VOX Air

From race cars to silent-shipped pharma to cobalt rotors — up to 7.6 m floor-to-ceiling.

VOX Air
Aircraft types
Boeing 747-8F (139 t / 858 m³), 747-400F (113 t), 777F (102 t), 767-300F (52 t), MD-11F. Belly cargo on A330, B777, B787 passenger fleets.
ULDs
AKE/LD3, AMA/M-1, AMP, PMC pallet (96×125"), MUP, MDP. Cold-chain Envirotainer RAP/RKN and CSafe RKN/RAP.
Operations
Express (24–72h door-to-door), consolidated (3–5 days), Charter (full plane via broker: B747F, IL-76, AN-124, AN-225 backup chain).
Special cargo
Dangerous goods (DGR Cat 1–9), live animals (LAR), valuable, perishable (PER), human remains (HUM), AOG aircraft spares.
Rates
Chargeable weight = max(gross kg, vol kg). Volumetric: L×W×H (cm) / 6000. Min charge applies.
Documents
AWB (HAWB + MAWB), commercial invoice, packing list, MSDS (DGR), Shipper's Declaration, CITES, CO.
FCL · LCL

VOX Ocean

From 20 ft to 45 ft, from dry box to reefer and flat rack — disciplined ocean ops, every week.

VOX Ocean
Container types
20'GP (33 m³), 40'GP (67 m³), 40'HC (76 m³), 45'HC (86 m³), 20'/40' Reefer, Open Top, Flat Rack, ISO Tank.
Service modes
FCL (full container), LCL (consolidated), BBK (break-bulk), RoRo (vehicles–machinery), Project (OOG).
Main lanes
Mediterranean (AE–IT/ES/FR), N. Europe (AE–HAM/RTM/ANR), Far East (AE–SHA/NGB/SIN), Americas (AE–NYC/HOU/MIA, Mexico).
Typical transit
Jebel Ali → Hamburg 20 days, DXB → Singapore 7 days, DXB → Houston 30 days, DXB → Mexico 35 days.
Documents
B/L (Master + House), commercial invoice, packing list, certificate of origin (CO), MSDS, IMO declaration (DG), Letter of Credit doc set.
Insurance
ICC A/B/C, Institute Cargo Clauses, war & strikes, commodity-based policy — CIP/CIF under one roof.
34 countries

VOX Road

From TIR to van, from tarp to ADR — door-to-door across Europe and the Middle East.

VOX Road
Vehicle types
TIR tarp (90 m³), Tank, Mega Trailer (100 m³), Jumbo, Walking Floor, Curtainsider, Boxtruck (40 m³), Van.
Operation modes
FTL (full truck), LTL (less-than-truck), Groupage (weekly consolidated), Express Sprinter (24–48h), Final Mile (B2B/B2C).
Lane network
UAE ↔ GCC (SA, KW, QA, OM, BH), UAE ↔ Middle East (IQ, JO, LB), UAE ↔ CIS (RU, AZ, GE, KZ).
Specialty
ADR (dangerous goods), high-value security escort, multi-drop.
Documents
CMR, T1/T2 transit, e-Dispatch, ATA Carnet (temporary export), TIR Carnet, ADR document pack.
Tracking
ML-based ETA prediction at ±30 min accuracy, real-time GPS + driver rest management.
−25°C…+25°C

VOX Cold Chain

Pharma, fresh produce, chemicals, cosmetics — unbroken cold chain from origin door to destination door. Weekly lanes Europe → Iraq (Baghdad, Erbil, Basra), Syria, Jordan, GCC, CIS (RU, AZ, GE, KZ, UZ).

VOX Cold Chain
Reefer container types
20'RF (28 m³, +25/−25°C), 40'RF (67 m³), 40'HC RF (76 m³), Genset-powered (off-grid transit), Controlled Atmosphere (CA) — fruit/veg shelf-life extended.
Refrigerated vehicles
Frigo TIR (90 m³, −25°C…+25°C), Multi-temp (3 zones), GDP-certified pharma frigo, Box-truck Frigo (last mile).
Land reefer lanes
EU → Iraq (Baghdad–Erbil–Basra) 6–9 days, EU → CIS (Moscow–Almaty–Baku) 5–8 days, EU → GCC (Dubai–Riyadh) 12–16 days.
Ocean reefer lanes
Jebel Ali → Bandar Abbas, Jebel Ali → Jeddah, Gulf ports to N. Europe and Asia weekly reefer container service.
Temperature management
Real-time temperature logger (auto-reported), pre-cool procedure, GPS + temperature alarms, escalation SLA.
Certifications
GDP (Good Distribution Practice) for pharma, HACCP for food, ATP-certified perishables equipment.
Typical commodities
Vaccines/pharma (+2/+8°C), blood products (+2/+25°C), fresh produce, meat/fish (−18/−25°C), cosmetics, electronics.
Strategy + broker

VOX Customs

We design the strategy; our licensed customs broker partners file the declarations — coordinated from a single point.

VOX Customs
Pre-clearance
HS code classification (a 0.5% tariff difference often hides here), tariff analysis, origin optimization.
Broker partnerships
Class A licensed customs broker partners file the declaration; we coordinate the entire operation — single point of contact.
INCOTERMS 2020
EXW, FCA, FOB, CFR, CIF, CIP, DAP, DDP. Term selection that minimizes client cost & risk.
Sanction & compliance
OFAC, EU, UN, UK list screening; dual-use control (Wassenaar); export control.
Insurance
ICC A/B/C, all-risks, deductible/no-deductible, international reinsurance backing.
Audit & advisory
Retroactive customs audit, duty drawback identification, free zone regime advisory.
Bonded

VOX Warehouse

Not just shelves — the VAS operation that makes a fridge-sized spare part shipment-ready in 24 hours.

VOX Warehouse
Facility
Contracted partner facilities; high-bay racking, ADR-rated dangerous goods areas, bonded warehousing.
Cold chain
+2/+8°C pharma room (GDP-certified), -25°C frigo, climate-controlled humidity ±5%.
Bonded operations
Bonded warehouse and cross-dock supplier hub operations.
VAS (Value-Added)
Pick & pack, kit assembly, labelling, relabelling, insurance packing, returns logistics.
System
WMS integration (SAP, NetSuite, Shopify, custom REST API). Real-time inventory visibility.
Insurance
All-risk warehousing policy, fire & flood coverage, 24/7 security + CCTV + access logging.
OOG

VOX Project

From wind turbine blade to refinery column — we turn what others can't move into an engineering problem.

Crawler crane
Crawler Crane
Empty SPMT module — axle line side view (CC, Wikimedia Commons)
SPMT
Equipment
Crawler crane (Liebherr LR 1300, ACE 180t), SPMT (Self-Propelled Modular Transporter, 4–24 axle line), Goldhofer FTV / Scheuerle Inter Combi modules.
Cargo types
Wind blade (90 m+), turbine nacelle (75 t), generator stator, refinery column, ship section, transformer (300+ t), oil rig piece.
Engineering
Route survey (bridge, viaduct load analysis), 3D simulation, drift study (overseas), lashing & seafastening calculation, FAT/SAT planning.
Permits & coordination
Highway permits, police escort, night-pass scheduling, alternative routing.
Sectors
Energy (wind, solar, hydro), petrochemical, defense, infrastructure (bridge/viaduct), heavy machinery, OEM plant relocation.
Risk & insurance
Marine cargo + erection all-risks (EAR/CAR), delay-in-startup (DSU), contractual performance bond structure.
Voyage · Time · COA

VOX Chartering

From Handysize to Capesize, geared to gearless — global broker network places the right vessel on the right route. Hold cleanliness to stowage plan, fully accountable.

Charter types
Voyage Charter (single trip), Time Charter (rental period), COA — Contract of Affreightment (long-term volume commitment), Bareboat (bare hull lease), Spot (instant market).
Geared bulk carriers
Handysize (10–39k DWT, 4× 30t SWL Liebherr/MacGregor cranes), Handymax / Supramax (40–65k DWT, 4× 30–36t cranes), Ultramax (65k DWT, 4× 36t cranes). Self-loading/discharging at ports without shore cranes.
Gearless bulk carriers
Capesize (150–180k DWT), Newcastlemax (200k+ DWT), VLOC — Very Large Ore Carrier (320k+ DWT), VLBC (260k+ DWT). Only at deep ports with shore cranes (Tubarão, Dampier, Port Hedland, PDM, Saldanha).
Typical commodities
Iron ore, coal (thermal / metallurgical), bauxite, grain (wheat/corn/soybean), fertilizer, cement, steel coils & rolls, scrap, aluminum ingots, soda ash.
Broker network
Clarksons, Howe Robinson, Simpson Spence Young (SSY), Galbraith's, Braemar — pricing via Baltic Exchange Worldscale and BDI / BCI / BPI / BSI / BHSI indices.
Contracts & documents
Charter Party (Gencon 94, NYPE 93, BPVoy 5, Shellvoy 6, BIMCO standard), Bill of Lading (Master + House), Mate's Receipt, Stowage Plan, Hold Cleanliness Certificate, Statement of Facts (SOF).
Hold cleanliness standards
Grain clean (polished for grain), Hospital clean (food/sugar — sterility), Normal clean (coal/ore), Shovel clean (bulk sweep). Inspector report on residue from previous cargo.
Pre-project engineering

VOX Route Survey & Transport Engineering

Homework done before heavy or OOG cargo moves: drone-based route scanning, structural calculations, temporary road or bridge reinforcement design, permit coordination.

Crawler crane
Crawler Crane
Empty SPMT module — axle line side view (CC, Wikimedia Commons)
SPMT
Route Survey
Drone + on-foot scan; bridge/overpass clearance measurement (height, width, vertical/horizontal axis), turn radius, gradient, road surface (asphalt/concrete/stabilized), weight-limit signage, viaduct & culvert load analysis, environmental obstacles (trees, telephone lines, transformers).
Method Statement (MS)
Step-by-step operation document: loading plan, lashing/blocking diagram, transit maneuvers, unloading procedure, fallback & alternate route plan. Approved by client + insurance + safety.
SOP — Standard Operating Procedure
Standard procedure documentation per phase: pre-job briefing, GO/NO-GO criteria, weather thresholds, shift-change protocol, reporting cascade.
Bridge & structural load analysis
Excel + MIDAS Civil / SAP2000 structural check; SPMT or trailer axle-load distribution vs bridge capacity; if needed, temporary reinforcement / shoring design, steel girder placement, temporary platform.
Bypass engineering
If existing road inadequate: temporary road build (plate-mat / steel road plate, rock fill, geo-grid stabilization), pontoon plan for river crossing, temporary railway / pipeline crossing permits.
3D simulation & CAD
AutoCAD / BricsCAD route overlay, SPMT swept-path animation, 3D Lidar point-cloud clearance check, clash detection.
Permits & coordination
RTA and municipal road permits, port authority coordination, police escort, night-pass scheduling, alternate-route approval.
HSE plan & risk assessment
JSA (Job Safety Analysis) per activity, risk matrix (likelihood × severity), emergency response plan, fire & spill drill, third-party insurance compliance.
Lift plan (if cranes involved)
SWL (Safe Working Load) calculation, rigging & sling diagram, ground bearing pressure analysis (mat & outrigger), wind-speed limit, tandem-lift synchronization plan.
Deliverables
MS + SOP PDF pack, permit application file, 3D simulation video, route survey report (photos + measurements), HSE plan, lift plan — distributed to transporter + client + insurance + regulator.
Specialty + Carrier Network

VOX Air Expert

Beyond standard air cargo: 7 expert product lines, freighter + belly cargo capacity table, single-pane coordination across 12+ IATA CASS carriers. Dubai Hub advantage + charter / heavy-lift backup chain.

Freighter capacity matrix
Boeing 747-8F (139 t / 858 m³ — global cargo workhorse), 747-400F (113 t), 777F (102 t / 520 m³, main deck door 372×315 cm), 767-300F (52 t), MD-11F (90 t), Airbus A330F (64 t / 330 m³). Main deck for high-value OOG.
Belly cargo capacity
Lower decks of A330 / B777 / B787 passenger fleets — daily high frequency, ULD-based economic consolidation. Long-haul passenger routes minimize wait times, DXB hub reaches 200+ destinations.
VOX Air Pharma
GDP-certified +2/+8°C and +15/+25°C. Envirotainer RAP/RKN, CSafe RKN/RAP containers. Vaccines, biologics, blood products, clinical trial samples. Lane-by-lane risk assessment + temperature logger reports.
VOX Air Live
IATA Live Animals Regulations (LAR) compliant. Breeding stock, pets, zoo transfers, aquarium species. Temperature/humidity/light controlled containers, vet certificate coordination, minimum-stop transit.
VOX Air Fresh
Perishable (PER) — fresh produce, flowers, seafood. Pre-cool procedure, unbroken cold chain transit, 2-hour-after-arrival final delivery option.
VOX Air Valuables
High-value (VAL) — gold, jewelry, art, banknotes. Security escort, monitored containers, insured CIP/CIF in one hand, custody-chain documentation.
VOX Air AOG (Aircraft on Ground)
Aircraft-on-Ground spare parts urgent move — 4-hour response, charter included. Same protocol for automotive production-line stops and defense critical spares.
VOX Air Express (Premium Speed)
24-72h door-to-door global, premium tier. Single-document handling, hub bypass, dedicated handover. Integrated with Express Sprinter for last mile.
VOX Air Care (Delicate / Fragile)
Glass, electronics, art, museum shipments, sensitive equipment. Custom packing (foam-in-place, climate-control crate), upright/horizontal monitoring, shock & tilt sensors.
Charter & Heavy Lift
When passenger/freighter capacity is short: full-aircraft charter — B747F, IL-76, AN-124 Ruslan, AN-225 Mriya backup chain. 24-hour quote via broker network, engineering support for oversize OOG.
Dubai Hub advantage
DXB geographic crossroad — two-thirds of the world's population within 8 flight hours across Europe/Asia/Africa/ME. Automated handling, minimum transit time, low waiting period, fast customs.
ULD Optimization
AKE/LD3 (1.5 m³, palletization), AMA/M-1 (10t pallet), AMP, PMC pallet (96×125"), MUP, MDP. Right ULD selection delivers 8-12% cost difference.
CONTACT

A quote for your cargo.

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DUBAI · UAE · HQ
Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba
Dubai / UAE
+971 56 131 5451+90 532 698 66 63Open in Google Maps →GLOBALinfo@voxcargo.com
⏱ Mon–Fri 09:00–18:00 GST · 24/7 Operations Hotline
Departments
VOX Salessales@voxcargo.comVOX Operationsops@voxcargo.comVOX Customscustoms@voxcargo.comVOX Financefinance@voxcargo.comVOX Human Resourceshr@voxcargo.comVOX Press & Mediapress@voxcargo.com
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